Résumé and CV - Eric M. Johnson

The text of my résumé is below, as well as a downloadable version. For more details, feel free to download my CV as well.

Résumé (two pages), with a concise review of my professional experience.

Curriculum vitae (six pages), with a fuller overview of my experience, plus publications, talks, conferences, etc.

Career highlights

Bernini Solutions LLC | Principal (2022-present)

Provide strategic advice and guidance to clients about their institutions’ digital transformations.
Evaluate structural impediments that prevent the best use of human labor, budget, and time.
Design specific solutions for executing a digital strategy, with a focus on project management, product development, and organizational structure.

Folger Shakespeare Library | Director of Digital Access (Chief Digital Officer) (2013-2022)

Served as a member of the senior leadership team by collaborating with peer directors, liaising with the Board of Governors, and leading the Digital Media and Publications division.
Developed and implemented the strategies for digital publishing, infrastructure, and analytics, as well as the traditional publishing and digital humanities programs.
Initiated and directed public-facing digital applications which collectively hosted over 4 million annual visitors in 2022 (a ~200% increase over 2013).
Drove performance improvements for well-established publications such as the Folger Shakespeare Editions, with sales growth of over 25%, and a 1,000% surge in online usage.
Shaped new partnerships with individuals and institutions in the U.S. and abroad, including universities in India, Japan, and the UK.
Directed multiple grants with a cumulative value of $2.5 million, and as an advisor to other external and internal grants.
Negotiated and executed contracts with a wide range of vendors, contractors, universities, and other partners.
Managed the Folger’s intellectual property; licensed IP from other organizations; coordinated legal assistance when necessary.

Phase2 Technology | Project Manager (2011-2012)

Led multidisciplinary project teams to deliver multiple high-profile applications, such as FEMA.gov, Ready.gov, and the state of Georgia’s official portal.
Realized approximately 30% of the company’s revenue through these projects.

NavigationArts | Senior Consultant (2009-2011)

Led institution-wide projects for a diverse mix of public- and private-sector clients.
Directed developers, information architects, designers, and other practitioners.
Managed a project portfolio valued at $3.1 million, and captured $2.3 million in new contracts.

The World Bank | Consultant/Project Manager (2009)

Drafted a strategy for improving the World Bank Institute’s project-management practices.
Created a knowledge-management and reporting platform for internal use within the World Bank Institute.
Led project teams that completed public-facing websites for three offices within the World Bank.

U.S. Department of State | Content Management Team Lead (2004-2009)

Created two enterprise-level digital publishing programs for the Office of eDiplomacy, and played a strategic role in other State Department programs.
Conducted consultations and training with 14 embassies and consulates, and briefed over 20 Federal agencies on State Department IT programs.
Led a nine-member team that developed and deployed collaborative tools to support interagency communication and knowledge management.

Washington Times / United Press International | Development Manager (1999-2004)

Implemented a unified digital publishing strategy for multiple news products.
Constructed an online publishing system for the Times and UPI which published news stories to a monthly audience of over 4 million users.
Oversaw two teams of editors and developers who supported a 24-hour news cycle.

U.S. Marine Corps Reserve | Assistant Communications Chief (1991-2004)

Served as detachment communications chief for a civil affairs team during Operation Iraqi Freedom. Supported an infantry battalion during combat operations, as well as humanitarian operations.
Trained as a Civil Affairs Specialist and Field Radio Operator.
Final rank was Staff Sergeant.
Awards include Navy Achievement Medal (with combat “V”) and Combat Action Ribbon.

Concentration in professional writing and editing.
Created a thesis project, Open Source Shakespeare, which combines Shakespeare’s complete works with a concordance and robust search mechanism. OSS has served over 20 million researchers, teachers, students, and enthusiasts.